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Picture this: it's 9 PM, a tenant calls about a leak. You're trying to write down their unit number, the problem description, and your phone battery is dying. By morning, you've forgotten half the details. Sound familiar? This maintenance request form changes everything. Tenants can submit requests 24/7 from their phone, attach photos of the problem, specify exactly where it is, and even mark urgency level. You get all the information you need in one organized submission—no phone calls, no lost sticky notes, no confusion.
The form is smart about prioritization. Urgent issues like water leaks or broken heat automatically route to your on-call technician with instant notifications. Routine requests like a loose doorknob go into your normal workflow. Tenants can even select preferred appointment times, so you can schedule efficiently. Every request is tracked from submission to completion, so you always know what's pending, what's in progress, and what's done. Plus, the photo upload feature means technicians know exactly what they're walking into—saving time and preventing return visits.
