Build Surveys with Drag-and-Drop Builder
Create stunning, branded surveys in minutes using an intuitive visual builder. Add short text fields, multiple-choice questions, rating scales, and more, all with simple drag-and-drop controls. Customize each survey to match your restaurant’s style, tone, and guest experience.
Start Fast with Ready-Made Templates
Skip manual setup with a library of ready-made restaurant survey templates. From guest experience and service feedback to delivery satisfaction and event impressions, just select a template and customize it to suit your needs.
Personalize Every Response Path
Use smart branching and conditional logic to adapt each survey in real time. Ask focused follow-up questions based on a guest’s previous answers, like diving into meal quality after a low food rating. Keep the experience seamless by showing only what’s relevant.
Track Feedback with Real-Time Insights
Monitor responses as they come in with a live analytics dashboard. Visualize trends in service, food, and atmosphere. Filter data by dining type, location, or time of day to uncover what’s working and where improvements are needed.
Low Response Rates
Many guests skip surveys that are too long, repetitive, or hard to access. With Formflow, you can create short, visually engaging surveys optimized for mobile, making them feel like a natural part of the dining journey and increasing completion rates.
Vague Responses
Generic questions lead to vague answers. Formflow’s conditional logic helps you ask targeted, relevant restaurant survey questions based on guest responses, so you gather detailed, meaningful insights instead of surface-level feedback.
Feedback from Multiple Channels
Email links, QR codes, and paper forms often leave feedback scattered. Formflow brings everything into one place, so you can collect, organize, and review all restaurant guest feedback from a single dashboard, no data lost.
Lack of Actionable Insights
Collected feedback means little without context. With real-time analytics built into Formflow, you can instantly spot trends, identify drop-off points, and turn guest responses into actionable insights that help improve food, service, and overall experience.
