Using Custom Scoring

To open the Custom Scoring panel, click the scoring button in the top-right corner of the Canvas — the same button used for Numeric Scoring.

Toggling Custom Scoring will reveal the configuration interface, including the ability to create Categories and Subcategories.

• Creating Categories

  To add a new category:

  1. Type the category name

  2. Click Add

     

     
     

  Once created, each category includes several actions:

  • Edit

    

    
    

  • Delete

    

    
    

  • Add Subcategories

    

  
  

  To add a subcategory, simply type the name under the main category and click Add.

  

  
  

  💡 Tip:
  Categories help you classify answers (e.g., “Heart Risk”).
  Subcategories help refine the classification (e.g., “Low,” “Medium,” “High”).

• How Custom Scoring Works with Form Elements

  Like Numeric Scoring, Custom Scoring applies to:

  - Multiple Choice nodes

  - Dropdown nodes

  When enabled, each option receives a Category Selector used to assign a category or subcategory to that option.

  

  
  

  This allows your form to group user responses based on your scoring model.

  
  

• Configuration Options

  You can structure your scoring system in three ways:

  1. Main Categories Only
     (e.g., Heart Risk, Lung Risk, Skin Risk)

  2. One Main Category + Only Subcategories
     (e.g., Heart Risk → Low / Medium / High)

  3. A Mix of Both
     Most flexible model and recommended for complex assessments

  
  

• Practical Example: Lifestyle Health Risk Assessment

  Below is a practical demonstration using both categories and subcategories.

  1. Define Your Main Categories

     Example:

     

     
     

  2. Add Subcategories

     Each category has three risk levels:

     - Low

     - Medium

     - High

     

     ℹ️ Note:
     When you have many categories or subcategories, the panel becomes scrollable.

     
     

  3. Assign Categories to Questions

     Assign each option in your questions to one of the risk levels.

     

     
     

  4. Build Conditional Logic Based on Risk Levels

     Add a Conditional Split to route users based on their scoring outcome.

     

     
     

     Each path shows a different message depending on the user’s combined risk results.

  5. Define Specific Scenarios

     In this example, we evaluate two categories: Heart Risk and Lung Risk, and target three scenarios:

     1. High Heart Risk & High Lung Risk

     2. Medium Heart Risk & Medium Lung Risk

     3. Low Heart Risk & Low Lung Risk

     

     
     

  6. Display a Custom Message for Each Scenario

     Each outcome leads to a tailored message using Text nodes.

     

     
     

     This completes the form — users now receive personalized recommendations based on their selections.

🎉 You're Ready to Use Custom Scoring!